PenciDesign Supporter replied
Staff Reply
Hi,
You should clear all the browser cache or check again on the private/incognito mode to get the correct result.
Regards,
PenciDesign.
Public Ticket #22092
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Conversation thread
Paxos Magazine replied
Customer Reply
checked but nothing has changed
PenciDesign Supporter replied
Staff Reply
Hi,
I've edited your site.
Please check.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.
Regards,
PenciDesign.
Paxos Magazine replied
Customer Reply
I activated it but nothing changed
PenciDesign Supporter replied
Staff Reply
Hi,
Please view the screenshot below:
Regards,
PenciDesign.
Paxos Magazine replied
Customer Reply
I went there but there is no penci extra option item
PenciDesign Supporter replied
Staff Reply
Hi,
Your site uses the custom template built with the Elementor, so please edit the archive template with the Elementor, select the Section wrap the content & sidebar → Advanced → Penci Extra Options: turn on the "Enable Sticky sidebar and content" option.
Here is a screenshot.
Regards,
PenciDesign.
Paxos Magazine replied
Customer Reply
is already active this option but it doesn't work
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to Appearance → Customize → General → General Settings: turn on the "Enable Sticky Sidebar" option.
Regards,
PenciDesign.
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