PenciDesign Supporter replied
Hi,
1. I've checked your site, and all the features work like our demo site. Please take a screenshot and then take note of the area that doesn't work as you want.
2. The menu page of WordPress will be crashed if the menu has a lot of menu items (it is based on the memory of your hosting). I've created a new demo menu for your site.
Regards,
PenciDesign.