Skip to content
Public Ticket #22263

Twitter feeds

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Soledad theme and all related plugins can't block any connection between your site and 3rd service.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I can only help you set up the Twitter Feed of the Penci Social Feed.

For this case, you need to contact the author of this plugin here: https://smashballoon.com/support/ to get an efficient solution.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

You need to connect to your Twitter account first on the screen below:

vIj4xCE.png

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please try to deactivate the "Penci Social Feed" plugin then check again.

If the problem still persist, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.

Regards,
PenciDesign.


Nello270 started the conversation

Conversation Start

Hi... everything has been going smoothly with Soledad until my Twitter feed plugin stopped working ("Custom Twitter Feeds" by SmashBalloon). I contacted SmashBalloon but they couldn't figure it out. Then no other Twitter feed plugin would work on my site, using my Twitter account or other accounts. 

You can see an attempt with SmashBalloon's plugin at the bottom of the right hand column of the homepage. If I use Twitter's homemade code in a widget, all I get is a link to my Twitter page, but no feed.

I figure some other plugin is blocking them, or maybe Soledad? 

Any thoughts on this?

Want to join this conversation or access attachments? Sign in first.