Unable to upload image

Public Ticket #22299

Conversation thread

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've checked your site, the problem is that one of your installs has enqueued the wrong JS file (related to the auto widget feature), so all the media settings on Elementor can't work correctly.

Please try to disable all plugins (excluding all the plugins that come with Soledad) then re-enable them one by one to check which plugin causes this issue.

Regards,
PenciDesign.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.

Regards,
PenciDesign.

taeinkyun started the conversation

4 years ago

Conversation Start

Trying to upload background imagem in Penci Custom Slider Elementor module but when clicking to upload nothing happens. All plugins, WP and theme are updated to the latest version.

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