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Public Ticket #22325

Problème de fonctionnement du thème

Conversation thread

PenciDesign replied

Staff Reply

Hi,

Have you tried as I said in my previous comment?

"Please try to deactivate all plugins ( except plugins that come from the theme ) and try it again. If it works, let's enable each plugin to check what plugin caused this issue. "

Best Regards,

PenciDesign

mavenier1 replied

Customer Reply

I have just tried adding an article and the problem is the same update article, so this also concerns adding articles, not just updating!

PenciDesign replied

Staff Reply

Hi,

Please try to deactivate all plugins ( except plugins that come from the theme ) and try it again. If it works, let's enable each plugin to check what plugin caused this issue.  

Best Regards,

PenciDesign

mavenier1 replied

Customer Reply

Hello,

After installing the Soledad theme it is impossible to update the blog posts. The error message is as follows: The update failed. It is therefore impossible to add "Highlight" images to existing posts.
Could you please intervene to determine the problem?
Thank you.
Avenier Michel

PenciDesign Supporter replied

Staff Reply

Hi,

Please write your content in English & send me a screenshot of this problem.

Regards,
PenciDesign.


mavenier1 started the conversation

Conversation Start

Bonjour,

Suite à l'installation du thème Soledad il est impossible de mettre à jours les articles du blog. Le message d'erreur est le suivant : La mise à jour à échouée. Il est donc impossible d'ajouter des images "Mise en avant" pour les articles existants.
Pourriez-vous intervenir afin de déterminer le problème ?
Merci.
Avenier Michel

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