problem with elementor

Public Ticket #22342

Conversation thread

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

1. The image uploaded button on the Elementor doesn't work because one of your installed plugins has to call the JS of WordPress core in the wrong ways, here is the screenshot:

Please try to disable all plugins (exclude the plugins that come with Soledad) then re-activate them one by one to check which plugins cause this issue.

2. The featured image on the Elementor single post builders using for preview mode only. If you want to showing it in the full size, please change the settings like the screenshot below, then uploaded the post featured image with minimum 1920px of width.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you.

Regards,
PenciDesign.

niwat59 started the conversation

3 years ago

Conversation Start

I have a problem with elementor

First, I can't click to change the image. Tried browser safari and chrome both don't work. (Not sure if the new update of the Elementor are effective or not) I tried deleting the Elementor and reinstalling them. The result is still the same, is still unable to add image

Second, in the "Post Template" section. When I create a new post template and select Post- feature image. I want Full Width in Content Width but image does not fill the browser like the Single Posts Template Style 5 in Customizing ▸ Single Posts General

Want you to check what's going on?

Thank you

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