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Public Ticket #22477

Image sizes not working

Conversation thread

jskow0918 replied

Customer Reply

Ah sorry, I see now that it's fixed. Thank you so much! I have another issue I'm hoping for help with - I'll make a separate ticket.

PenciDesign Supporter replied

Staff Reply

Hi,

Please make sure you've cleared all the browser cache or check it again on the private/incognito tab.

Regards,
PenciDesign.


jskow0918 replied

Customer Reply

Oh my gosh, now it's worse! All the book covers are huge - even stretched to be full width. They're supposed to be 175 px wide which is what I set in the sidebar.

PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed this issue by turning off the JetPack gallery features.

Please check your site.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you.

Regards,
PenciDesign.



jskow0918 started the conversation

Conversation Start

I have many posts like this that are book lists with book cover images. I have each image set to be 175px wide. However, upon updating the theme, that doesn't work anymore - the images are the size of the image uploaded instead of the image size I set in the sidebar. There are a ton of them.....help.

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