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Public Ticket #22498

Author Box Disappeared

Conversation thread

Thang Nguyen replied

Customer Reply

Dear!

Amazing, it worked. I did it.

Thank you so much.

PenciDesign Supporter replied

Staff Reply

Hi @Thang,

Please re-update the theme and the problem will be solved.

To re-update the theme, please edit the code like in the image below:

6907026176.png

 After that, go to Appearance > Themes > and click the update now button to re-update the theme. And the problem should be fixed now.

Best Regards,
PenciDesign

Thang Nguyen replied

Customer Reply

I am also having this problem. Did you fix it yet?

Shahzad Sadiq replied

Customer Reply

Hi,
I received another update and after that, my problem is solved. Thank you very much!

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you.

Regards,
PenciDesign.



Shahzad Sadiq started the conversation

Conversation Start

Hi,
After the latest update, the author box at the end of the article disappeared. I have tried the solution provided in the Facebook group, but it didn't work for me. 
Your help will be highly appreciated.

Thank you!

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