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Public Ticket #22499

Child theme

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Please follow these steps:

1. Install the Customizer Reset – Export & Import plugin here: https://wordpress.org/plugins/customizer-reset/, then go to Appearance → Customize: export the current customizer settings,

2. Activate the child theme/parent theme, go to Appearance → Customize: import the file you've exported in step 1.

Regards,
PenciDesign.

laugher replied

Customer Reply

I was wrong. Analyzed wrong template. :(

On the right, with child template, appear this:

Menu' instead of page. That's not normal.

With original template, all is ok.

8704902526.png

laugher replied

Customer Reply

Seems going well now.

Ty.

PenciDesign Supporter replied

Staff Reply

Hi,

After switching to the child theme, you should re-config all the optimization at the Appearance > Customize > Speed Optimization, clear all the cache, and then check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I've cleared all the Critical CSS cache, and site cache, here is the last result of your site:

knuGqZq.png

Please check.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you.

Regards,
PenciDesign.



laugher started the conversation

Conversation Start

Had installed original theme and all was perfect. Then I've installed Child theme. But seems there's some detail to correct to have same values. 

Perhaps another plugin rather than Penci Shortcode & performance?

Ty a lot.

3624663498.png

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