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Public Ticket #22533

website the internet slow

Conversation thread

huangrui replied

Customer Reply

ok,thank you.

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance > Menus: remove all the unavailable menu items on this setting page.

Regards,
PenciDesign.


huangrui replied

Customer Reply

https://petbgo.com/index.php/category/cute-pets/  the link is does not display.

and I does not have three categroy page, please check.petbgo.com.

and i hope can help me Check thoroughly to rule out errors, as others may also experience these problems.

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, the problem is that the post name "Some Useful Links for You to Get Started" contain HTML syntax errors, so the homepage can't display properly.

I've temporarily moved this post to the trash, and now the homepage display correctly.

Please check.

Regards,
PenciDesign.



huangrui replied

Customer Reply

soledad pet blog

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me the demo name you want to import, I'll check and help you config it.

Regards,
PenciDesign.


huangrui replied

Customer Reply

petbgo.com this my new domain, I import pet blog demo, but it is doesnot work, It can look pretty bad,     https://petbgo.com/,please check.

PenciDesign Supporter replied

Staff Reply

Hi,

If you want to use the license code on the new domain, please go to dashboard → Soledad → Theme License: click the Revoke License button then use this code for another domain.

Regards,
PenciDesign.


huangrui replied

Customer Reply

yes. i want use a new domain.

PenciDesign Supporter replied

Staff Reply

Hi,

Do you mean to change the license code for another domain?

Regards,
PenciDesign.


huangrui replied

Customer Reply

thank you. I'm going to give up on the site where I originally installed the theme. Also is it possible to change the site for the theme?

huangrui started the conversation

Conversation Start

Hi, soledad is a great theme, it just causes the internet to be slow, what is the reason for this.
Also is it possible to change the site for the theme? I'm going to give up on the site where I originally installed the theme.

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