Sidebar disappeared after update

Public Ticket #22555

Conversation thread

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

The current version of Soledad uses the Envato Market plugin for theme updating.

There is no way to config this plugin to auto update all theme files, you need to click the update button to start the update progress.

Regards,
PenciDesign.

tintveld replied

3 years ago

Customer Reply

Thanks. All my problems so far have been solved.

The only thing that remains open is my question why the theme can only be updated by downloading the new version, instead of via the WordPress Dashboard. You sent me the manual how to do this. But didn't tell why the update procedure is different from other (Envato) themes.

Best regards,

Ton

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please go to Appearance > Widgets: expand the "Main Sidebar" widget area: select the .Soledad widget you've added then find these settings here.

Regards,
PenciDesign.

tintveld replied

3 years ago

Customer Reply

Sorry, I cannot find 'widget settings > Custom Image Width'

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

1. You can change the image size by going to the widget settings > Custom Image Width:

2. Please read the document detail in the article below to understand how to config the auto-update for the Soledad theme.

How to Update A Premium WordPress Theme to Latest Version?

Regards,
PenciDesign.

tintveld replied

3 years ago

Customer Reply

Many thanks. The items are back again.

It's only strange that the width of the picture is smaller than the 'Laatste berichten' = 'Recent posts'. Can I change that width?

In general. Why are updates of Soledad different from updates in WordPress of other themes? I have several sites, based on X-theme - also from Envato. And I can update them (automatically or manual) in WordPress. Is there a special reason for that policy?

Best regards
Ton

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've checked your site, all the theme features working properly.

Please go to Appearance > Widgets: re-add all the widgets content here.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account.
I'll log in and try to help you check it.

Regards,
PenciDesign.

tintveld started the conversation

3 years ago

Conversation Start

Dear Soledad support,

After updating Soledad the sidebar of my test site has disappeared

Ton in 't Veld

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