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Public Ticket #22570

revoke license

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easyway20 replied

Customer Reply

Thanks for the support!

have a good day

PenciDesign Supporter replied

Staff Reply

Hi,

I've revoked this license, please register it on the new domain.

In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

Regards,
PenciDesign.

easyway20 started the conversation

Conversation Start

Good morning,
after updating the theme to version 8.2.7, it asks me to activate again but when I go to enter the code it tells me that the theme is already active on the me.ewtlab.it domain but this domain does not exist, as can I do to solve the problem? is it possible to revoke the license and activate it again?

I am waiting for a reply
Thank you and good day

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