tara70 replied
Customer Reply
Thank you very very much it's working now.
I really appreciate your help !
Best,
Tara
Public Ticket #22574
Transfer licence from staging site to live site
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I've activated your site again,
Please check.
Regards,
PenciDesign.
tara70 replied
Customer Reply
Dear,
Thank you for your feedback, but its not working.
Dashboard section do not propose the Soledad theme. Please check attached.
Please tell me where I can find the Revoke License button
Indeed, I still have the same licence activation window popped up. See attached screen shot.
Thank you
Best regards,
PenciDesign Supporter replied
Staff Reply
Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,
PenciDesign.
tara70 started the conversation
Conversation Start
Dear
I've redesigned my entire website using a staging site offline while working on it. The temporary staging site was https://usomagazine.wpcomstaging.com. I bought a licence for your theme Soledad that I've used to create it with.
Now, I want to go live with my own domain https://usomagazine.com/. But a licence activation window popped up. See attached screen shot.
Where do I go to register it on the new domain? In Wordpress? In my Envato account? I read tickets when you mentioned to "go to dashboard → Soledad → Theme License: click the Revoke License button" but I cannot find it this button.
Can you please help ?
Want to join this conversation or access attachments? Sign in first.
