Skip to content
Public Ticket #22589

Elementor

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

This error is irrelevant to the Soledad theme, so I can't fix it via the WordPress dashboard.

You should contact the hosting supporter to get an efficient solution because this error comes from the server configuration.

Regards,
PenciDesign.


Benedicte replied

Customer Reply

please this is my log fileĀ 
i need you to help me

PenciDesign Supporter replied

Staff Reply

Hi,

About the 500 error, this is a problem with the server configuration, please read the document on this link to understand how to fix it: https://elementor.com/help/500-error/

Regards,
PenciDesign.


Benedicte started the conversation

Conversation Start

????

Want to join this conversation or access attachments? Sign in first.