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Public Ticket #22623

Can't revoke license

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi @Sirajul786,

Please create a new ticket with your license information, I'll check and help you revoke it.

Regards,
PenciDesign.


Sirajul786 replied

Customer Reply

Hi, I didn't renew my one domain "smartgametech.com" and now I can't access that domain. So how can I revoke my license? 

This license key has been registered for the domain: https://www.smartgametech.com please buy a new license.

599902637@qq.com replied

Customer Reply

I have changed it, but it still doesn't work, this is my website mocll.com. Can you check it for me.

PenciDesign Supporter replied

Staff Reply

Hi,

1. Please go to Appearance > Customize > Logo & Header > General > Header Layout: change the header layout here,

2. About the mega menu content, please read the document here to understand how to config it: https://soledad.pencidesign.net/soledad-document/#menu

Regards,
PenciDesign.


599902637@qq.com replied

Customer Reply

I want to change my homepage style to my desired style. How should this be achieved? The screenshots are as follows:

PenciDesign Supporter replied

Staff Reply

Hi,

I've revoked this license, please register it on the new domain.

In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

Regards,
PenciDesign.

599902637@qq.com started the conversation

Conversation Start

I have revoked the license from my url enifee.com and I want to activate the new url mocll.com. But my website enifee.com cannot log in. How can I fix this?

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