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Public Ticket #22627

Page Error After Install

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

1. You can activate the Soledad Child Theme and use it for all sites of the network. You should use a child theme if you want to overwrite some Soledad theme features (edit the theme file code),

2. Please go to Net Work Admin > Themes > Add New: upload the Soledad theme file here.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I've reuploaded Soledad to your site, and all the features now working properly.

Please check.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, the problem is that the update progress fails, and your site missing a lot of Soledad theme files.

Please go to ThemeForest, download the latest WordPress file of Soledad then upload it to your site & activate it again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please set the account you've sent as an administrator.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you.

Regards,
PenciDesign.



dwarfstar started the conversation

Conversation Start

Upon installing the Soledad Theme, I get a Page Not Found Error for the following:

https://dwarfstar.com/wp-admin/network/update.php?action=upload-theme

I have a multisite with dwarfstar.com as the primary domain. The other sites are subdirectories of the primary. I am doing the installation of the theme through Network Admin tab. The installation of the theme seems to have worked, but there is no Soledad tab under the Dashboard tab of the Network Admin or any other Site. Help

Brian

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