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Public Ticket #22843

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PenciDesign Supporter replied

Staff Reply

Hi,

Please send me a full screenshot of this issue.

Regards,
PenciDesign.


Marina747 replied

Customer Reply

Ok, but I still get a blank page. What could be the issue?

PenciDesign Supporter replied

Staff Reply

Hi,

1. I've checked your site, and the post editor screen showing properly without any issues, here is a screenshot:

QaDhtIW.png

2. If you want to use the classic editor, please install the Classic Editor plugin here: https://wordpress.org/plugins/classic-editor/

Regards,
PenciDesign.


Marina747 replied

Customer Reply

Done?

PenciDesign Supporter replied

Staff Reply

Hi,

Please temporarily disable the Cloudflare firewall then reply to this ticket, I can't access your site.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you.

Regards,
PenciDesign.



Marina747 started the conversation

Conversation Start

Hi, I updated my site, and now when I try to go to Add new post, a blank page shows up. I purged my cache, but nothing. Can you help me please, thanks!

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