KeviinP replied
Customer Reply
Okay thank you so much !
Public Ticket #22866
IP Licence
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,
PenciDesign.
KeviinP started the conversation
Conversation Start
Hello,
I have a problem with the license, I am asked to revalidate the license.
When I try to validate the license, I have this error message:
This license key has been registered for the domain: http://34.155.249.138 please buy a new license.
The problem is that this IP is indeed associated with my domain name revesadeux.fr, it is the same website
How to solve the problem?
Thanks
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