Error trying install theme's plugin

Public Ticket #2312

Conversation thread

8 years ago

Staff Reply

Glad when you solve the issues. If you have more question, let us know

Best Regards,

PenciDesign

8 years ago

Customer Reply

It was issue from our side.

Thank you

8 years ago

Staff Reply

Hi,

Can you send me your admin url and admin account ( username and password ) - in a private reply? We will check it help you.

Best Regards,

PenciDesign

8 years ago

Conversation Start

I have install your theme, but when trying to install and activate the theme plugins I got forbidden error.

Where need to look and fix for this issue?

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