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Public Ticket #23143

Color Switcher not working

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

The color option field only displays the attributes you've set as the color field before.

Please go to Products > Attributes: click "Edit" on the attributes you want to show as color, and select "Type": Color.

S2hn7oK.png

Regards,
PenciDesign.


Kashif replied

Customer Reply

Check here too

Kashif replied

Customer Reply

There is no select color option there.

PenciDesign Supporter replied

Staff Reply

Hi,

Have you watched our video document?

You should click the Edit link on each attribute you want to add the color, then pick the color on this screen.

JYor94o.png

Regards,
PenciDesign.


Kashif replied

Customer Reply

I can't edit color type attributes. The field is missing on edit attributes. 

PenciDesign Supporter replied

Staff Reply

Hi,

Please view the video document here:

Regards,
PenciDesign.


Kashif replied

Customer Reply

How to add colors on these color attributes?

PenciDesign Supporter replied

Staff Reply

Hi,

All the demo product is for preview purpose, we'll improve this demo experience in the future. All these features already working correctly on your site.

Regards,
PenciDesign.


Kashif replied

Customer Reply

Hi, Thanks for your reply. I mean the color of switches that is in demo website. 

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your product page, and the color switcher working properly.

You need to select the color AND size to get the image change.

qyprfyI.png

Regards,
PenciDesign.


Kashif started the conversation

Conversation Start

Hi,

Color Switches are not working on my website, can you please check what is the problem.

Thanks

Looking forward

Best,

Kashif

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