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Public Ticket #23164

Migrate License Anther Subdomain

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

1. You can't revoke the license if you've deleted the file/database,

2. I've written in the previous reply: I've revoked your license code, and now you can use it on another domain.

Regards,
PenciDesign.


rahul269 replied

Customer Reply

Hello

Any one can help me?

rahul269 replied

Customer Reply

Hey PenciDesign

Thank you for your replay! I have deleted my previous domain, files, and database and created a new domain so now how can I revoke it?

Regards

PenciDesign Supporter replied

Staff Reply

Hi,

I've revoked this license, please register it on the new domain.

In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

Regards,
PenciDesign.

rahul269 started the conversation

Conversation Start

Hey,

This is Rahul from BuildMyPlace. I purchased your theme and install it in my sob domain "designs.buildmyplace.com" which was perfectly fine. but now I plan to change my subdomain from "designs.buildmyplace.com" to "decor.buildmyplace.com". how can I revoke my theme license "designs" to the "decor" domain?

Regards

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