PenciDesign Supporter replied
Hi,
Have you enabled the hotlinking option on the hosting/server? I've debugged site URL, the post thumbnail already showing correctly: https://developers.facebook.com/tools/debug
Regards,
PenciDesign.
I performed tests, published new articles and it didn't work. I don't know why no thumbnails work on whatsapp. I even performed image optimizations.
Still I have struggled to resolve this issue. I already disabled everything from the cache plugin, I did everything I could, but the thumbnails do not appear in whatsapp. I don't know what I need to do. I've tested it with another cache plugin and it didn't work. As I said, in the other theme that tinah worked normally and used the same plugin as always.
Ok
https://www.ajudaspcentro.com.br/seguranca-publica-cresce-o-numero-de-crimes-na-capital/
https://www.ajudaspcentro.com.br/o-que-voce-nao-sabe-sobre-o-projeto-de-lei-padre-julio-lancellotti/
https://www.ajudaspcentro.com.br/mpsp-e-defensoria-publica-inimigos-do-estado/
https://www.ajudaspcentro.com.br/o-problema-nao-e-regional-e-paulistano/
Good Morning. For several days I asked for help on social networks, on the official rankmath website and honestly, no failure was identified. As I said, some articles that are not showing thumbnail when sharing by whatsapp, before they appear. On the theme change this happened again.
Some articles are not displaying thumbnail in Whatsapp. Is it a theme bug? Because in the previous theme these articles appeared images. Not all of them, just some articles that don't display.
Can you tell me what I can do to fix this? I also asked help from rank math plugin support but they said it's ok.
See an example of an article below:
https://www.ajudaspcentro.com.br/o-que-voce-nao-sabe-sobre-o-projeto-de-lei-padre-julio-lancellotti/
Want to join this conversation or access attachments? Sign in first.
Open your ticket archive, review validated licenses, and continue product support conversations from one customer portal.