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Public Ticket #23261

Red Alert on my Dashboard - Cannot Detect My Purchase

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PenciDesign Supporter replied

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Hi,

I've activated the license code for your site.

Please check.

Regards,
PenciDesign.


jrinsf2000 Richards started the conversation

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I have a large Red Alert on my Dashboard for DiscoveringBeautyEverywhere.com - on Soladad. I purchased this theme and launched my site back in August 2021. But I see this. I have purchased "Support" now yesterday for this theme for 6 more months - but the Red Alert is still there. Why? Do I need to purchase the theme again? Do I have to purchase the theme every year? I don't understand why I have this alert when my theme says I am up to date, and I have implemented all of the Updates to date??

Jennie

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