mansaweb replied
Customer Reply
Tmksn
Public Ticket #23350
Category Page settings are not working
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
In Elementor Page, you should change the font color & style for each element, here is an example of the Text Editor:
Regards,
PenciDesign.
mansaweb replied
Customer Reply
This is my issue
Also, I can't change the font style in elementor, neither color nor font family. It can't be overwritten/overridden by the global settings of the style. PLEASE RESOLVE IT ASAP SO we can make the required changes.
For example - Need to change the title colour as given in the attachment on this web page https://australiainside.com/guide-to-the-great-barrier-reef/
mansaweb replied
Customer Reply
This is not my solution, It's been about one month that you do not give any solution to my problems, which things you're sharing with me I tried everything before.
I provide you with my login and my concern, do it on your side to change the text color, and let me know how to do it.
PenciDesign Supporter replied
Staff Reply
Hi,
1. For all the headings that come from Soledad, you can go to Appearance > Customize, click the Search button on the top right of the Customizer panel, then search the element you want to change the color like the screenshot below:
2. For all other elements that come with the Elementor, please follow the document here: https://elementor.com/help/how-do-i-set-global-fonts-and-colors/
Regards,
PenciDesign.
mansaweb replied
Customer Reply
This is the way to change the font family, I knew about this but I want to get solutions to change the color of any title using.which will be work on all website.
PenciDesign Supporter replied
Staff Reply
Hi,
About the heading fonts, please go to Appearance > Customize > General > Typography > Font For Heading Titles: change the font on the screenshot you've sent here.
Regards,
PenciDesign.
mansaweb replied
Customer Reply
Also, I can't change the font style in elementor, neither color nor font family. It can't be overwritten/overridden by the global settings of the style. PLEASE RESOLVE IT ASAP SO we can make the required changes.
For example - Need to change the title colour as given in the attachment on this web page https://australiainside.com/guide-to-the-great-barrier-reef/
PenciDesign Supporter replied
Staff Reply
Hi,
I've checked your site, the problem is that you've created your post with Elementor, so WordPress generates the post content that already includes the category name and meta.
For this case, you need to enter the post excerpt content by filling it into the Excepert option field like the screenshot below:
Regards,
PenciDesign.
mansaweb replied
Customer Reply
When it will resolve
PenciDesign Supporter replied
Staff Reply
Hi,
I'll check your site and update it soon.
Regards,
PenciDesign.
mansaweb replied
Customer Reply
Please do this at your end as I have sent you the admin access as well, If I can do I will do it myself, It has been a long week I asked you to fix the issues. Still, I am not getting any solutions. very disappointing from your services.
PenciDesign Supporter replied
Staff Reply
Hi,
I don't know the exact time, but I've checked Soledad on some testing sites but haven't found the issues like your site.
Please try to disable all plugins (exclude the plugins that come with Soledad) and then reactivated them one by one to check which plugin caused this issue.
Regards,
PenciDesign.
mansaweb replied
Customer Reply
How much time it will take?
PenciDesign Supporter replied
Staff Reply
Hi,
I'm still checking this issue, please keep waiting.
Regards,
PenciDesign.
mansaweb replied
Customer Reply
Waiting for your response and fix the issue asap.
mansaweb replied
Customer Reply
The theme is already updated check-in attachment, Also resolve the issue for this
PenciDesign Supporter replied
Staff Reply
Hi,
Please update your site to the latest version of Soleda (v8.3.1) then check again.
How to Update A Premium WordPress Theme to Latest Version?
Regards,
PenciDesign.
mansaweb replied
Customer Reply
Also, I can't change the font style in elementor, neither color nor font family. It can't be overwrite/override the global settings of the style. PLEASE RESOLVE IT ASAP SO we can made required changes.
mansaweb replied
Customer Reply
Still the issue is occur, You didn't update it.
PenciDesign Supporter replied
Staff Reply
Hi,
Maybe you've config something wrong.
Please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
mansaweb started the conversation
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Category Page settings are not working, categories are displaying in the
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