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Public Ticket #23364

Featured slider not appearing until user interaction

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Yes. This is a CSS class of Penci Slider.

Regards,
PenciDesign.


HOnza Koudelka replied

Customer Reply

I think I figured it out. Not sure if all of them are needed there, but I have got it working by having all of these selectors there:

.penci-owl-carousel
.wrapper-item
.penci-slide-overlay
.overlay-link
.penci-mag-featured-content
.feat-text

HOnza Koudelka replied

Customer Reply

Sorry, just discovered that although the slider now does appear upon loading the page, the featured article titles still don't appear until interaction. Will I also resolve it by adding some more selectors to the Always Keep Selectors option? I tried .penci-mag-featured-content and .penci-slide-overlay but that does not seem to be sufficient...

HOnza Koudelka replied

Customer Reply

Hmm, I thought I tried that, but maybe I was adding a wrong class there. Thanks.

Anyway, shouldn't this be unnecessary? Are you going to make that implicit in a future update?

PenciDesign Supporter replied

Staff Reply

Hi,

Go to Appearance > Customize > Speed Optimization > Optimize CSS > Always Keep Selectors: enter the HTML class name of the Featured Slider.

Regards,
PenciDesign.


HOnza Koudelka replied

Customer Reply

Seems fine now! What was the change you had to make?

PenciDesign Supporter replied

Staff Reply

Hi,

I've config your site,

Please check.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you config it.

Regards,
PenciDesign.



HOnza Koudelka started the conversation

Conversation Start

We are using the Featured slider style 24 and the slider is not appearing on the homepage upon loading, until the user starts interacting with the page. On desktop it is sufficient to just move the mouse over the page to make the slider appear. On mobile though I have to touch the page first. Any idea what might be causing this issue? Is this a bug you have to fix or something I could fix on our side? I will greatly appreciate your help.

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