Ads shortcode doesn't work

Public Ticket #23373

Conversation thread

moritzsteuernagel replied

3 years ago

Customer Reply

Hi,

I think I found a solution for now. But I have to use the Code Editor and remove the "shortcode" code. When it looks like this, then it works:

Funny that it does not work when I enter the shortcode as simple text. Then it appears like this in the Code Editor:

<p>[the_ad id="4652"]</p>

So, ok for now, thanks for your help.

Moritz

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

moritzsteuernagel replied

3 years ago

Customer Reply

Here two images showing the editor view and the browser view.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please send me a screenshot of this issue.

Regards,
PenciDesign.

moritzsteuernagel started the conversation

3 years ago

Conversation Start

Hi,

my first article after switching to Soledad (see URL) doesn't recognise shortcodes from "Advanced Ads". The ad should show up right under the first image (wine bottles). It works fine for older articles which I have written in classic editor.

Best regards,

Moritz

Want to join this conversation or access attachments? Sign in first.