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Public Ticket #23440

reading time in russian

Conversation thread

yanan5 replied

Customer Reply

looks fine

many thanks

PenciDesign Supporter replied

Staff Reply

Hi,

I've updated your site.

Please check.

Regards,
PenciDesign.


yanan5 replied

Customer Reply

hi, the option in turned ON and now website is live.

As you can see it still shows 0 or 1 minute reading time.

how can I solve please?

Thanks

PenciDesign Supporter replied

Staff Reply

Hi,

Can you keep this setting on the live site? I've checked but you've turned it off.

Regards,
PenciDesign.


yanan5 replied

Customer Reply

that's what i did but it's still 0 minutes (screenshot attached)

Please let me know

Thanks

PenciDesign Supporter replied

Staff Reply

Hi,

Please enable the post reading time, clear all the site cache then check again.

I've visited your site but haven't found this element.

Regards,
PenciDesign.


yanan5 replied

Customer Reply

Hi,

thanks but I still see 0 or 1 minute reading time. 

Am I missing something?

Thanks

PenciDesign Supporter replied

Staff Reply

Hi,

I've updated your site,

Please check.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



yanan5 started the conversation

Conversation Start

Hi,

I've got a blog in Russian. I enabled estimated reading time for posts but it shows "0 minutes" for most posts (screenshot attached).

Is there any issue with Russian letters? Is maybe the system not able to detect Russian letters as characters and to calculate the time?

Thanks

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