Instagram Feed

Public Ticket #23472

Conversation thread

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi @Virginie LEFORT,

This ticket is a problem with the PenNews theme. If you currently using the Soledad theme, please create a new ticket at the Soledad.

PenciDesign,
Best Regards.

Virginie LEFORT replied

3 years ago

Customer Reply

I think I am already on the latest version (Soledad version 8.3.3) because no update is proposed.

FYI, I am always on localhost, my site is not on line yet.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi @Virginie LEFORT,

Please update PenNews theme to the latest version and check again.

PenciDesign,
Best Regards.

Virginie LEFORT replied

3 years ago

Customer Reply

Hi,

I have the same issue right now.

Apparently, the problem has not be fixed, has it?

Please, tell me what to do.

Regards

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

The current version PenNews has some problems with the Instagram API, please try to install the Smash Balloon Social Photo Feed plugin here: https://wordpress.org/plugins/instagram-feed/

We'll fix this issue soon.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

anoopchana started the conversation

3 years ago

Conversation Start

Hi there,

I am trying to settup the instagram feed but it keeps saying "

No any image found. Please check it again or try with another instagram account."

I tried going to http://pencidesign.com/penci_instagram for support the page does not open.

Want to join this conversation or access attachments? Sign in first.