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Public Ticket #2353

Installing Plugins

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anniebucknall replied

Customer Reply

Thank you!

PenciDesign replied

Staff Reply

Hi,

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I installed help you all the recommend plugins. This issues caused by your hosting doesn't allow for download the .zip files inside this hosting.

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Note: This theme just required 2 plugins: Penci Framework and WPBakery. All other plugins is add-on features. You can activate any plugin you want to use.

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Best Regards,

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PenciDesign

PenciDesign replied

Staff Reply

Hi,

Please send me username and password to I can login here

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Can you send me your admin url and admin account in a private reply? I will take it a look help you.

Best Regards,

PenciDesign

anniebucknall started the conversation

Conversation Start

When I try to install the recommend plugins, I get the following error: Download failed. cURL error 7: couldn't connect to host

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