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Public Ticket #23539

Can't Update LOGO

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PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



Jenna replied

Customer Reply

I NEED TO urgently change the LOGO

Jenna replied

Customer Reply

Tried that and didn't work

PenciDesign Supporter replied

Staff Reply

Hi,

The problem may be that one of your installed plugins conflicts with the theme customizer settings.

Please try to disable all plugins (exclude the plugins that come with Soledad) then re-enable them one by one to check which plugin caused this issue. (Maybe plugin name WP-External Links)

Regards,
PenciDesign.


Jenna started the conversation

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Can't update LOGO, hangs on all browsers....

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