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Public Ticket #23544

Favicon Not Working

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, the problem is that the favicon image URL is loading under HTTP protocol, so it doesn't show on the browser.

Please install the Really Simple SSL plugin and follow the document here to fix this issue: https://wordpress.org/plugins/really-simple-ssl/

Regards,
PenciDesign.


Bruce Breton replied

Customer Reply

please view attachment

Bruce Breton replied

Customer Reply

it is installed

PenciDesign Supporter replied

Staff Reply

Hi,

You only need to install the Penci Shortcode & Performance plugin, all other plugins you don't need to install if you don't use it.

Regards,
PenciDesign.


Bruce Breton started the conversation

Conversation Start

I would prefer not to install a plugin if I do not absolutely need to. You corrected this issue on another person's site without one, please assist asap please and thank you.

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