Error 500 when active Penci Shortcodes & Performance plugin

Public Ticket #23627

Error 500 when active Penci Shortcodes & Performance plugin

Conversation thread

quang10588 Quang Pham replied

3 years ago

Customer Reply

Thank you for your support.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've increased the PHP timeout & Memory limit on your hosting settings: https://support.cpanel.net/hc/en-us/articles/360052237994-How-to-increase-the-Max-Execution-Time-directive-for-PHP-

Regards,
PenciDesign.

quang10588 Quang Pham replied

3 years ago

Customer Reply

could you provide detail of your change?

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've config your site.

Please check.

Regards,
PenciDesign.

quang10588 Quang Pham started the conversation

3 years ago

Conversation Start

Hi Soledad,

I have an error: HTTP ERROR 500 when Penci Shortcodes & Performance plugin is active.
Please help to check it.
Thanks

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