kostas1986 replied
Customer Reply
Perfect. Thank you!
Public Ticket #23663
Issues with WordPress site
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
We'll fix this issue in the future theme update, please wait about the next 1-2 days.
Regards,
PenciDesign.
kostas1986 replied
Customer Reply
Hello,
any guide for a fix until the update is released? I am facing the same issue with two diffrent websites using Soledad theme.
Thanks?
PenciDesign Supporter replied
Staff Reply
Hi,
We'll release an update with this bug fix soon.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
I've re-updated your site.
Please check again.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
I've updated your site.
Please check.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
I can't logged in because of the wrong account,
Please check again.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you fix this problem.
Regards,
PenciDesign.
schoolofjournalism started the conversation
Conversation Start
Hi there
We recently noticed that users with the default WordPress Editor role can no longer see items in the media library if they aren't the user to have uploaded the file. We are also noticing the user is limited to the 2MB upload even though we've set this to a custom upload limit of 500 MB. The admin role is not affected and can view all files in the media library and has the 500 MB upload limit.
We have the theme on a number of websites and are experiencing the same issue on those sites as well with the editor role. If we change the theme to one of the WordPress default themes the issue is resolved.
Any help you could provide would be much appreciated.
Thanks,
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