Easy recipe plugin

Public Ticket #2375

Conversation thread

theonewithallthetastes replied

8 years ago

Customer Reply

Ok, thank you for your prompt actions and support!

PenciDesign replied

8 years ago

Staff Reply

Hi,

I just checked your site and I still can see the ajax from easyrecipe working fine. The data send and received ok. But, it doesn't update on the front-end. I think this issues come from that plugin itself. You should ask the author of this plugin about this. This issues doesn't related with our theme

Best Regards,

PenciDesign

PenciDesign replied

8 years ago

Staff Reply

Hi,

Hmm, strange. Please send me:

- Your admin url

- Your admin account ( username and password )

- What's options you did changes and it's not saved?

And we will check it help you.

Best Regards,

PenciDesign

theonewithallthetastes replied

8 years ago

Customer Reply

Thank you for the prompt response.

I deactivated all plugins and proceeded as advised below, however the changes are still not saved.

Could you think of any other reason that may cause this issue?

Thanks!

PenciDesign replied

8 years ago

Staff Reply

Hi,

Thank you for loving our theme and your great words about our theme.

Have you deactivate all plugins and try it again? If it work, you can enable each plugin to check what's plugin caused this issue.

If it still doesn't work, please send me your admin url and admin account ( username and password ) and what's options you did change and it's not saved - in a private reply. I will take it a look help you.

Best Regards,

PenciDesign

theonewithallthetastes started the conversation

8 years ago

Conversation Start

Hello,

First of all I would like to say that the theme is fantastic!

I love all the customization options predicted and provided, so... well done Penci team!

I have a question regarding EasyRecipe (plus) plugin that I have been using in the previous custom theme and still using in the current one.

It appears that when I am using plugin's 'live formatting', changes (like fonts, colors, margins) are not being saved.

As soon as the page is being refreshed, all changes are gone and I can only see the default values.

Could you please help/advise?

Please let me know in case further information is required from my side.

Thanks in advance!

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