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Public Ticket #23763

Logo display

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi @Brandi,

I can't be logged in because of the wrong account,

Please check again.

Regards,
PenciDesign.


Brandi Graves replied

Customer Reply

just sent

PenciDesign Supporter replied

Staff Reply

Hi,

If you can't re-update your theme by following my tutorial, please send me a WordPress admin account in a PRIVATE reply or via email: pencidesign.help@gmail.com

I'll be logged in and help you fix it.

Regards,
PenciDesign.


denielleanne replied

Customer Reply

I'm experiencing the same issue. Tried to edit the theme file per your instructions, but the mobile version of my site still has Soledad on it and not my site logo.

Brandi Graves replied

Customer Reply

Hi! Thank you! unfortunately I cannot see that. I have tried to zoom in from my phone, desktop, and laptop

PenciDesign Supporter replied

Staff Reply

Hi,

Please Re-update the theme by doing follow the steps below:

1. Edit the code like in the image below: 2. In Appearance > Themes > click the update now button to re-update the theme.

jyHKkzW.png

Regards,
PenciDesign.

Brandi Graves started the conversation

Conversation Start

When i am on my laptop my company logo displays at the top of my website but when i am on my cell phone browser it is displaying the name of the theme Soledad

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