Weird redirect in galleries. | PenciDesign Support

otakuapologist replied

3 years ago

Customer Reply

Thank you. I think the issue is resolved now. I will come back if there is something more. Thanks so much!

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Soledad theme uses the standard search of the WordPress core, so this is an issue from the server configuration. You can double-check by switching your site to the default WordPress theme or using the AJAX search by going to Appearance > Customize > Search Settings: turn on the "Enable Ajax Live Search".

Regards,
PenciDesign.

otakuapologist replied

3 years ago

Customer Reply

Alright, I had to take some time to let things settle, it seems. I was getting error 504 for a while and thought things were quite broken. But the issue seems to have been cleared. I'll monitor for like... 24h and come back to you, if there's anything.

Thanks so much for your assistance. Great stuff.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've restored the functions.php and fixed the gallery image issue.

Please clear all the cache then check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

1. I've edited the functions.php to remove the hyperlink that wraps the gallery image,

2. Please send me the post URL that contains this issue.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've logged in and updated your site.

Please check.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

1. I still can't be logged in to your site:

2. You can turn off the default Soledad gallery HTML overwritten by going to Appearance > Customize > Single Posts > General: turn on the "Disable Gallery Feature from This Theme" option.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I can't be logged in because of the wrong password.

Please check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

otakuapologist started the conversation

3 years ago

Conversation Start

Hi. We got a strange problem with Soledad. When someone clicks an image in a gallery, they are redirected. You see the image linking to our S3 bucket. It's hard to explain, but the way it's supposed to behave, people should be able to click an image to view it, and then be able to click the images again to view the next image. Instead, they are redirected to a dead-end view.

https://s3.nl-ams.scw.cloud/hr-uploads/ <-- we get redirect links like this (note that this link is missing the rest of the URL of the image).

My web developer said this:

"This is an issue caused by one of your plugins, most likely penci gallery which adds an href attribute to an anchor which leads the browser to follow the link, the gallery should use <button> and not anchors <a> for interactive content."