changes not appearing

Public Ticket #23797

Conversation thread

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've checked your site, and all the settings now showing correctly, do you have other questions?

Regards,
PenciDesign.

CHAuten replied

3 years ago

Customer Reply

Welp, I went back in and looked at the Appearance menu again and published the element (as opposed to the page.) Thanks for the tip!!!!!!!

CHAuten replied

3 years ago

Customer Reply

Also, the header is not correct either. Changing the header setting on the Wordpress side only gets rid of the header entirely.

CHAuten replied

3 years ago

Customer Reply

Unfortunately, that was one of the first things I tried. Many times, on many different pages. Publishing the page doesn't change the result. The right vertical navigation is still there.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

The problem is that you just save a draft, please click the Settings button check the Publish button then check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check the site settings.

Regards,
PenciDesign.

CHAuten replied

3 years ago

Customer Reply

Thanks so very much for your help! I really appreciate it.

I've taken the site out of maintenance mode.

https://www.nolamusicon.com/

As you can see from the attachment, the issue is not showing up here. THe issue happens when I try to create a page.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please send me your site URL and the screenshot of the settings, I'll check and then send you a quick solution.

Regards,
PenciDesign.

CHAuten started the conversation

3 years ago

Conversation Start

No matter what I try, I cannot disable the vertical navigation feature on a published page, etc - clearing cache, multiple browsers, disabling plugins (including Elementor,) etc - produced not changes. The vertical navigation remains. What is odd is that, even when disabled, the vertical menu can be moved from the left to the right and back.

Any suggestions?

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