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Public Ticket #23799

site ground

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I don't understand your question, but all this data was managed by Google.

Regards,
PenciDesign.


Marina747 replied

Customer Reply

But why did this happen in the first place? It won't just disappear if I don't do anything

PenciDesign Supporter replied

Staff Reply

Hi,

About this case, you should waiting for the Google re-index your site then check again. This progress may take 1-2 weeks.

Regards,
PenciDesign.


Marina747 replied

Customer Reply

I know all that, but Google Search Console says otherwise, why would I lie about it? I know how to check page speed insights myself.  Here are screenshots, and they are for all 52 pages on the site. So something is not well. 

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site on Google PageSpeed, here is the latest result:

image.png

Regards,
PenciDesign.


Marina747 replied

Customer Reply

Thank you. I have been trying to find a way to make my site a bit faster. Google search console informed me that my mobile speed should be better. What can I do? Thanks

PenciDesign Supporter replied

Staff Reply

Hi,

In this case, just keep the W3 Total Cache plugin and don't install any plugins like Siteground Optimizer.

Regards,
PenciDesign.


Marina747 replied

Customer Reply

Is this on their Optimization plugin, or do I have to log in to my site ground account? I am asking this because I deactivated their plugin for optimization. I also have a w3 total cache plugin. I am not sure what to do with all that

PenciDesign Supporter replied

Staff Reply

Hi,

No. You should keep the caching features and disable all optimization options (HTML/CSS/JS and Image).

Regards,
PenciDesign.


Marina747 started the conversation

Conversation Start

I transferred my hosting to siteground. I see you say I need to disable their caching, but not sure what exactly I need to do. Could you explain please? Thanks

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