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Public Ticket #23864

The front end is different from back end, which we built

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PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed this issue by going to dashboard > Elementor > Settings > Features > Select "Inactivate" at the "Improved CSS Loading" option.

Please clear all the cache then check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



Laura_kuo started the conversation

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We used Soledad theme and penci tool for website. 

After the website completion, it sometimes shows totally different from how we built. 
The attached vedio is the website we built. 
The two photos with yellow portion and pink words are abnormal,  even though the back end look normal. 

The abnormal status comes randomly. The other pages sometimes are error too. 

Could you please kindly help checking? Thank you. 

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