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Public Ticket #23923

Soledad theme and Elementor incompatibility

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PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, the problem is that the newest version of Elementor conflicts with one of the installed plugins, so it doesn't load properly.

Please try to deactivate all plugins (exclude Elementor and all plugins that come with Soledad) then re-activate them one by one to check which plugin caused this issue.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



ageingrebel started the conversation

Conversation Start

Hi, for some time I've been unable to upgrade to latest Elementor. If I do so, my site crashes and I need to revert to old version of Elementor in order to make my website to work.
I'm not very fluent in programming, just a WP user. Please advise. Pete

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