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Public Ticket #23962

Offset Option Messes Up Pagination on Site

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

We're currently working on this update and release it as soon as we can.

Regards,
PenciDesign.


Fred replied

Customer Reply

Any update on this ticket? 

@rtblogger - its a top selling theme, might have to review support as B grade, We read the reviews before making the purchase of this theme. 

Theme devs need to hire Upwork developer ASAP...lol

rtblogger replied

Customer Reply

I had to hire someone from Upwork to fix it since the theme support failed to issue a fix. Good luck.

Fred replied

Customer Reply

Seems to work perfectly on this site - https://realityblurb.com/ 

Top Stories are part of the blog roll and the number pagination loads exactly how its supposed to.

rtblogger replied

Customer Reply

@Fred, it's been 3 weeks since we opened this ticket and asked for help. Disappointingly, we never received a fix for this issue. 

Fred replied

Customer Reply

We are having this same issue? How do we resolve it?

PenciDesign Supporter replied

Staff Reply

Hi,

I'll send you an update file on today.

Regards,
PenciDesign.


rtblogger replied

Customer Reply

Hello, wanted to get an update on this. It's very important we get this resolved for the proper function of our site. 

PenciDesign Supporter replied

Staff Reply

Hi,

Sorry for the late reply, I'm still working on this case.

I'll update your site as soon as I can.

Regards,
PenciDesign.

rtblogger replied

Customer Reply

Hello, wanted to get an update on the fix the for the offset/pagination issue please. Thanks. 

PenciDesign Supporter replied

Staff Reply

Hi,

We'll update your site in the next 2-3 working days.

Please keep waiting.

Regards,
PenciDesign.


rtblogger replied

Customer Reply

Hello, do you have any update on this please? Or a time estimate? Thanks. 

rtblogger replied

Customer Reply

Okay. Thank you.

PenciDesign Supporter replied

Staff Reply

Hi,

I'll check this case on my local development site and then update your site when it has already been fixed.

Regards,
PenciDesign.


rtblogger replied

Customer Reply

I appreciate your help but even the AJAX Pagination option didn't work. A screenshot is attached. All it did was remove the page numbers and nothing happens when you get to the last post.

Plus, we prefer to use page numbers. Is there a way to get the offset to work with page numbers? Thank you.

PenciDesign Supporter replied

Staff Reply

Hi,

In general, when you use the offset and standard pagination of WordPress, the WP_Query will not work properly. To fix this issue, you should select the AJAX Pagination on the Elementor element settings.

Regards,
PenciDesign.


rtblogger started the conversation

Conversation Start

Hello, whenever I tried to implement the offset option for the 'More News' section on my site, it messes up the pagination. 

Every page starts to show the same stories. I'm attaching screenshots.

How do I fix this? Thank you.

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