Very slow site 7 backend

Public Ticket #24011

Conversation thread

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Have you checked your internet connection? I've checked your site in the backend & front end, and all the pages loading properly without any delay. Here is a result from the Google PageSpeed: https://imgur.com/a/3OohGfk

You can debug this issue by switching your site to the default WordPress theme.

For better performance, you should deactivate the "Add .html Extension to Pages" plugin, this plugin will make your server take a lot of time to redirect to the WordPress page.

Regards,
PenciDesign.

rahulihpl replied

3 years ago

Customer Reply

Hi,

Theme, theme plugins & all plugins updated. Firewall & cache plugins disabled.

But I don't see any performance improvement.

Kindly check.

rahulihpl replied

3 years ago

Customer Reply

Ticket subject is "Very slow site & backend"

rahulihpl started the conversation

3 years ago

Conversation Start

Dear Team,

My website with Soledad theme is super slow. Both website & admin panel are slow. Both cache & Penci speed plugins are installed.

Pages lik https://www.maharajas-express-india.com/journey/ & https://www.maharajas-express-india.com/blog/ are working slow. This site is on cloud flare.

Could you please once why it is working slow despite speed plugins?

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