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Public Ticket #24012

quizz

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I've written in the previous comment, all the code about the WordPress cronjob, you need to edit and add to the wp-config.php plugin.

I recommend: if you don't know how to do that and how this code affects your site, you shouldn't do it.

Regards,
PenciDesign.


Marina747 replied

Customer Reply

But first I need to add a code on my WordPress dashboard:

"First, you need to disable the script to be executed every time someone loads one of your pages. To do this, open the wp-config.php file in your main WordPress folder and add the following line before the “/* That’s all, stop editing! Happy publishing. */” line:

define('DISABLE_WP_CRON', true);

PenciDesign Supporter replied

Staff Reply

Hi,

You should add all the code about cronjob into the wp-config.php file via File Manager on the Siteground dashboard.

Regards,
PenciDesign.


Marina747 replied

Customer Reply

Do I add the code through plugin, or in theme as suggested in description? Where do I find theme coding?

Marina747 replied

Customer Reply

Ok, I will try. But you told me not to mess with themes code. Is it ok for me to do this?

Marina747 replied

Customer Reply

Oh they say I should do it. But I really don't know how

PenciDesign Supporter replied

Staff Reply

Hi,

In this case, you should contact the Siteground supporter to help you config it because it locates on the server configuration.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I've config the pagespeed optimization for your site, please wait for Google re-index your site and then check again.

Regards,
PenciDesign.


Marina747 replied

Customer Reply

Here are my screenshots

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me the screenshot of this report.

Regards,
PenciDesign.


Marina747 replied

Customer Reply

Than something else is going on. Google search console flagged all my urls as slow. Something is going on

PenciDesign Supporter replied

Staff Reply

Hi,

1. I've loaded your site with the quiz content without any issues or slowly,

2. If your browser loads the quiz content slowly, please check the internet connection. The quiz content loading from the iframe so the Soledad theme doesn't affect to this case.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check site settings.

Regards,
PenciDesign.



Marina747 replied

Customer Reply

I disabled Cloudflare Rocket and images o w3. Could you check my other settings?

PenciDesign Supporter replied

Staff Reply

Hi,

1. I've checked your site but haven't found any issue relevant to the quiz content,

2. Soledad theme already includes the lazyload image features, so you need to turn off this option on the W3 Total Cache plugin,

3. Please also disable the Cloudflare Rocket Loader option because the Penci Shortcode & Performance plugin already optimizes all the JS files/scripts.

Regards,
PenciDesign.


Marina747 replied

Customer Reply

https://www.amumtomum.com

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me a screenshot or URL that related to this issue.

Regards,
PenciDesign.

Marina747 started the conversation

Conversation Start

I uploaded some quizzes from try interact on my site. They slowed down my site. Is there something I can do? Thanks!

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