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Public Ticket #24063

No zoom?!

Conversation thread

Mannenmedia replied

Customer Reply

Many are the same, nothing specific :S

PenciDesign Supporter replied

Staff Reply

Hi,

Have you installed the same plugin for both sites?

Regards,
PenciDesign.

Mannenmedia replied

Customer Reply

Oke oke the mystery is intensifing! :P

On Mac, and Windows, and on Safari and Chrome, people can use the CNTRL and the + and - buttons to zoom in and out. But NOT on with CNTRL and the scrollmousewheel...

On the articlepage of www.grappigevideos.nl , the CNTRL+mousewheel DOES work... but not on the homepage...

What the heck is going on?! :P

We need a Netflix documentary about this mystery....

PenciDesign Supporter replied

Staff Reply

Hi,

This is a standard feature available only in the Windows OS, and the Soledad theme cannot modify it. Have you compared all the plugins on both sites? It's possible that one of the installed plugins has modified some code for the Windows OS. Please check if you have installed the same plugins on both sites.

Regards,
PenciDesign.


Mannenmedia replied

Customer Reply

My buddy found this out, and I experienced it too, and my wife as well on her laptop... (all Windows and Chrome).

 CNTRL+scrollmousewheel, works fine on Dailybase.nl, but not on GrappigeFotos.nl  :S

I´m confused now... could this be checked again on a Windows&Chrome laptop/or pc?

PenciDesign Supporter replied

Staff Reply

Hi,

Have you checked it on another browser? I have checked your site on all the browsers installed on my Mac, and they are all working correctly.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site and used the zoom features on the browser, it working correctly, here is a screenshot:

HwauFtD.png

Regards,
PenciDesign.


Mannenmedia started the conversation

Conversation Start

Hi guys, I have two Soledad sites, and on 1 of them, I can use the zoom function of the browser, but not on the other :S

Chrome, zoom in using CNTRL+scrollmousewheel doesn't seem to work. How come?!

Help! :))

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