freepiio replied
Customer Reply
thanks for all!
Public Ticket #24071
Revoke license
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi @freepiio,
Your email goes to the spam folder. I've replied.
Please check.
Regards,
PenciDesign.
freepiio replied
Customer Reply
soporte@freepi.io is my email
PenciDesign Supporter replied
Staff Reply
Hi @freepiio,
Please send me the name of the email you've sent.
Regards,
PenciDesign.
freepiio replied
Customer Reply
hi, I have already sent an email but I have not received a reply yet. :(
PenciDesign Supporter replied
Staff Reply
Hi @freepiio,
Please send me your license code to pencidesign.help@gmail.com, I'll check and help you.
Regards,
PenciDesign.
freepiio replied
Customer Reply
Urgent help! Thank you very much for your attention. Some time ago I bought my license for a news website but I pre-installed it on my hosting. But I deleted the preview news website and now I am unable to activate it on the production portal. I have never asked for support on it, could you help me to change the domain name pls.
PenciDesign Supporter replied
Staff Reply
Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,
PenciDesign.
grupolobe started the conversation
Conversation Start
Hi,
I want change my domain name: blog2.grupolobe.com to blog.grupolobe.com, please desactivate my previous license to domain blog2.grupolobe.com i need activate with my new license on blog.grupolobe.com
blog2.grupolobe.com it was a test.
In dashboard wordpress → Soledad, i dont find the Revoke License button, i have not "Theme License" option. (add attachment). Where is the button?
Regards,
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