Skip to content
Public Ticket #24106

The menu is not created and the category is not visible,

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

1. Please go to Appearance > Customize > General > Category, Tag, Search, Archive Pages > Archive Builder Templates: reset all the settings under this heading then check again,

2. You should take a little time to read our theme document here: https://soledad.pencidesign.net/soledad-document/

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

The customizer is not functioning correctly because you have installed plugins that conflict with it. Please attempt to disable the WP External plugin and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me the screenshot of your site issue. I'll check and then send you a quick solution.

Regards,
PenciDesign.


Selim started the conversation

Conversation Start

Hello, Menu not rendering and category not showing, help please.

Want to join this conversation or access attachments? Sign in first.