White screen

Public Ticket #24155

Conversation thread

JoanaFPFreitas replied

3 years ago

Customer Reply

Hi,

Thank you so much for your support!

Kind regards,

Joana Freitas

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've fixed your site by adding the following content to the wp-config.php file:

set_time_limit(3000);
define( 'WP_MEMORY_LIMIT', '512M' );

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

JoanaFPFreitas started the conversation

3 years ago

Conversation Start

After editing a page with Elementor, my site went white screen. I deactivate the plugin and others, it still white screen but at customize mood I can see the site complete. Can you help, please?

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