PenciDesign Supporter replied
Hi,
This issue is related to the server/hosting configuration and is not caused by the Soledad theme. You should contact hosting support to obtain an effective solution.
Regards,
PenciDesign.
it's down now, you can check
I replaced the public ip of the server now !
just few minutes and check the website again, you will see what I'm talking about !
after few traffic on the site,
the website still pending, I replace the public ip to resolve the problem but in few minutes it get down again,
if I change to an other theme, everything will still working
hello,
I get this error "Connection timed out Error code 522" only when I use soledad template,
can you pleas help me !
thanks
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