imisidro replied
Customer Reply
Thank you so much! I tested and it works. I am seeing the data. Much appreciated
Public Ticket #24254
Adding Google Tag Manager
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I've added all the code you sent without any issues.
Please check.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
Please send me the code you've added to these options.
Regards,
PenciDesign.
imisidro replied
Customer Reply
If I add the Google Tag Manager in the header (Add Custom Code Inside <head> tag) - I was able to save the code
The error "Forbidden. You don't have permission to access this resource" happens when I put code in the body tag Soledad > Ads Manager > Header - Add Custom Code After <body> tag
I noticed that you did not test the <body> tag code
It doesn't save the code for the <body> tag. If I hit Save after putting the code in the <body> tag, it gives me the Forbidden error and sends me to this page
https://www.womenhomebusiness.com/wp-admin/admin.php?page=penci_ad_settings#tab-header
As a result, GTM cannot work because it needs both the code for the header and the body tag
PenciDesign Supporter replied
Staff Reply
Hi,
I've logged in to your site and added the code in this panel, it saves properly without any risk.
You can check it by going to Soledad > Ads Manager > Header.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
imisidro replied
Customer Reply
I am logged in as Administrator
If this is a hosting issue, what should I tell my webhost?
PenciDesign Supporter replied
Staff Reply
Hi,
In this case, you need to logged in as the administrator account to save these settings.
Regards,
PenciDesign.
imisidro replied
Customer Reply
That is exactly what I said I did
But when I hit save, it tells me Forbidden. You don't have permission to access this resource.
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to Appearance > Customize > Header > General: add the following code to:
- Add Custom Code Inside <head> tag
- Add Custom Code After <body> tag
Regards,
PenciDesign.
imisidro started the conversation
Conversation Start
I went to Soledad --> Ads Manager --> Header and put in my Google Tag Manager in two places:
Add Custom Code Inside <head> tag
Add Custom Code After <body> tag
However, when I hit Save, I get the
Forbidden. You don't have permission to access this resource.
Any guidance on where I should look to get this resolved?
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