Penci Paywall

Public Ticket #24284

Conversation thread

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Yes. You can submit a new ticket if you have another problem.

Regards,
PenciDesign.

doormariska replied

3 years ago

Customer Reply

Hi,

No problem, i let it for now.

When i need your help I submit a ticket, okay?

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

One of your installed plugins has modified the purchase button for non-logged-in users. It works properly when you are signed in.

I will try to check and help you edit it as soon as possible.

Regards,
PenciDesign.

doormariska replied

3 years ago

Customer Reply

I did enable the user registration now, clear all the cashes and cookies, but still doesn't work.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please clear all the browser cache and you need to enable the user registration to make the paywall redirect properly.

Regards,
PenciDesign.

doormariska replied

3 years ago

Customer Reply

Hi,

Still doesn't work here.

https://doormariska.nl/premium-artikel/ if you click te 'betaal' (pay), nothing is happening.

Mariska

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've updated your site, please check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've checked your site, the problem is that your page contains the error JS code, so the checkout button can't work properly.

Please check all the plugins you've installed and check again.

In case the problem still persists, please send me your WordPress admin account.

I'll log in and try to help you check it.

Regards,
PenciDesign.

doormariska started the conversation

3 years ago

Conversation Start

Hi!

I just updated to the new theme version today and try to set up the penci paywall, but it doesn't work.

I did all the steps in the YouTube video to set it up with WooCommerce. Everything is okay, but when I try to do incognito on "betaal" (that means pay), I don't see the checkout. The button is linking to the same page.

this article is premium for now: https://doormariska.nl/als-je-krap-bij-kas-zit-moet-je-dit-doen-en-dit-doe-ik-ook/

So everything is set up, but it doesn't go to to the checkout when I click the button. Which step did I missed? Or what do I have to do?

Thank you, Mariska

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